Terms and Conditions of Website Usage:

Welcome to the Silva Stitches Crochet website. Please read these Terms & Conditions carefully before using our website.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using this website.

Unless otherwise stated, all prices displayed on this website are in Australian Dollars (AUD).

Website Content

We take reasonable care to ensure that the information published on this website is accurate, current, and complete.

As our products are handmade, colours may vary slightly due to differences in yarn dye lots supplied by manufacturers. In addition, colours displayed on your screen may differ depending on your device, monitor, or browser settings.

If you require assistance selecting a colour, please contact us before placing your order and we will be happy to help.

While we strive to keep all information accurate and up to date, we do not guarantee that all information on this website is free from errors or omissions. To the extent permitted by law, Silva Stitches Crochet is not liable for any loss arising from reliance on information contained on this website.

Acceptable Use

By using this website, you agree to:

• use the website only for lawful purposes;
• comply with all applicable local, state, territory, federal, and international laws and regulations;
• not interfere with the operation or security of the website;
• not upload, post, or transmit any material that is unlawful, defamatory, abusive, threatening, fraudulent, obscene, or otherwise objectionable.

We reserve the right to remove any reviews, comments, or other content that we consider inappropriate or offensive.

We also reserve the right to refuse service or terminate access to our website where permitted by law.

Intellectual Property

Unless otherwise stated, all content on this website, including text, photographs, product descriptions, graphics, logos, branding, designs, and other materials, is owned by or licensed to Silva Stitches Crochet and is protected by Australian copyright and intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially exploit any content from this website without our prior written permission, except where permitted under applicable law.

Links to Third-Party Websites

Our website may include links to external websites for your convenience.

These websites are operated independently of Silva Stitches Crochet, and we have no control over their content, privacy practices, or security. We do not endorse or accept responsibility for any third-party websites or any products or services they offer.

If you choose to access a third-party website, you do so at your own risk.

You may link to our home page or publicly available website content provided that the link does not imply any sponsorship, endorsement, or affiliation unless we have provided our written consent.

Privacy

Your privacy is important to us.

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

By using this website, you consent to the collection and use of your information as described in our Privacy Policy.

Confidentiality

Any personal information you provide to us will be handled confidentially and in accordance with our Privacy Policy and applicable Australian privacy legislation.

Custom Orders

Silva Stitches Crochet is pleased to offer custom-made bags in selected colours.

Where you request a colour that is not currently available on our website:

• Production generally requires 7–14 business days, depending on demand and the availability of materials.
• If your requested yarn colour is unavailable, we will contact you to discuss alternative options before production begins.

Each custom bag is individually handcrafted with care and undergoes a detailed quality inspection before dispatch.

As custom-made products are created specifically for you, they cannot be cancelled, returned, exchanged, or refunded unless they are faulty in accordance with Australian Consumer Law.

Product Availability

All products are subject to availability.

We reserve the right to limit the quantities of any products offered for sale, discontinue products, or make changes to product specifications without prior notice.

Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable legislation that cannot legally be excluded.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will take effect immediately upon publication on this website. Continued use of the website constitutes acceptance of the updated Terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

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